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Blow up Extreme Zwarte Verfrand

TERMS AND CONDITIONS TICKETS

BLOW UP EXTREME BV

Filed with the registry of the District Court of Zeeland-West-Brabant, Breda location under number 25/2021 and at the Chamber of Commerce under number 82940460

 

Article 1 – Applicability

  1. These General Terms and Conditions of Admission Tickets (hereinafter: the “General Terms and Conditions”) apply to every offer, for both consumer and business buyer, including at least the purchase of tickets, deals, vouchers and gift vouchers and every agreement concluded between Blow Up Extreme BV (hereinafter referred to as: “Blow Up”) and the person who orders/purchases an admission ticket for an event organized by Blow Up (hereinafter referred to as: the “customer”). The General Terms and Conditions also apply if these agreements are concluded via an official (pre)sales organization engaged by Blow Up for the event in question (hereinafter referred to as: “(pre)sales address”).
  2. In the General Terms and Conditions, an event is understood to mean ”(music) performances and/or other manifestations in the broadest sense of the word”.
  3. In these general terms and conditions, the place where the event is held is understood to mean ”the actual place of the event as well as all areas, spaces, fields, etc. surrounding it, which are part of the complex in which the event takes place.”
  4. The house rules are part of these general terms and conditions.
  5. The applicability of any general terms and conditions of companies and individuals are expressly rejected

 

Article 2 – Conclusion of the agreement/tickets

  1. The agreement regarding visiting an event between Blow Up and the customer is established the moment the customer orders/purchases an admission ticket for the event from Blow Up or a (pre)sales address engaged by Blow Up. In any other case, the agreement is concluded as soon as the visitor visits the event.
  2. The legal cooling-off period of 14 days according to the Distance Selling Act does not apply to the purchase of tickets because it is a form of leisure activity and because the tickets have only a limited validity.
  3. An admission ticket can consist of a document provided by or on behalf of Blow Up or a barcode provided by or on behalf of Blow Up, both digital and hard copy. The barcode is a unique code.
  4. The admission ticket is issued once and gives access to one or more person or persons. Blow Up provides a reservation confirmation email with a unique reservation code. The confirmation email will be sent immediately to the specified email address after placing the reservation. The admission ticket can be downloaded at least 24 hours before the start of the event via the link in the confirmation email.
  5. The admission tickets are and remain the property of Blow Up. The admission ticket entitles the holder to attend the event. Only the holder of the admission ticket who shows the admission ticket first at the start of the event will be admitted. Blow Up may assume that the holder of this admission ticket is also the rightful claimant (the customer). Blow Up is not obliged to carry out further checks with regard to valid admission tickets. The customer must ensure that he becomes and remains the holder of the admission ticket issued by Blow Up or a (pre)sales address engaged by Blow Up.
  1. Blow Up reserves the right to change, refuse or cancel an order without stating reasons. The customer will be informed of this by e-mail.
  2. From the moment that the admission ticket is made available to the customer, the customer therefore bears the risk of loss, theft, damage or misuse of the admission ticket.
  3. Purchase only from recognized (pre)sales addresses  or at Blow Up guarantees the validity of the admission ticket.  The burden of proof in this regard rests on the customer.
  1. The admission ticket consisting of a barcode is via electronic communication (e-mail) to the customer provided. If the customer has chosen the to receive an admission ticket electronically the customer must ensure that this admission ticket can be provided via electronic communication and that it can be provided in a secure manner. Blow Up cannot guarantee the confidentiality of the provided admission ticket nor the receipt of the admission ticket. Blow Up is not liable if the e-mail address entered by the customer is incorrect, or if the chosen shipping method (e-mail) does not work correctly.
  1. Blow Up reserves the right to set a maximum number of tickets to be ordered. The customer is then obliged to adhere to the maximum set by Blow Up.
  2. Admission tickets cannot be returned. The provisions of Article 6:230p sub e of the Dutch Civil Code apply to admission tickets.
  3. If due to technical failures, of whatever nature, the payment cannot be processed and/or authorized correctly, or not correctly or on time, Blow Up does not accept any liability. The customer is therefore not entitled to a refund. If due to a malfunction of the available Wifi or a defect in the customer’s mobile phone, apps or websites cannot be used, Blow Up accepts no liability and the customer is not entitled to a refund.
  4. Only one discount code or promotion (if applicable) can be used per ticket.
  5. If the customer purchases blow up tickets through third parties (all sales channels outside https://www.blowupextreme.com/tickets/), the customer accepts that Blow Up cannot provide customer service because Blow Up has NO access to the sales and customer data of third parties and has no influence in any way on (service, transaction, cancellation costs etc.) costs, cancellation condition etc.
  6. The customer agrees that if the customer purchases tickets through third parties, no substantive customer service can take place from Blow Up and that questions, cancellations, etc. must be reported to the selling party. The customer also agrees that Blow Up is indemnified against all costs and risks arising from this.

 

Article 3 – Prohibition of resale, etc

  1. The customer is obliged to keep the admission ticket for an event for himself and therefore not to resell it in any way to third parties, to offer it for sale or to offer it within the framework of commercial purposes. offer or provide. Blow Up may exempt from this prohibition the sale of tickets via a ticket exchange platform designated by it. Ticketswap.nl (https://www.ticketswap.nl/ ) is excepted and authorized by Blow Up.
  1. The customer is obliged towards Blow Up not to make any advertising or any (other) form of publicity in any way in connection with the event and any part thereof.
  2. The customer who makes his admission ticket available to third parties free of charge and not within the framework of commercial purposes, is obliged to also impose the obligations imposed on him as a customer as expressed in the General Terms and Conditions on the person to whom he makes the admission ticket available. guarantees and guarantees to Blow Up that this person(s) will comply with these obligations. Blow Up may decide to sell tickets to an event by name (ie personalized). In that case, the admission ticket is not transferable and – notwithstanding the foregoing – only the customer has access. Blow Up is entitled (but not obliged) to verify the identity of the ticket holder to determine whether it matches the customer’s name, and if it does not match, to grant the holder access to the event. refuse.
  3. If the customer does not fulfill his obligations as stated in the previous paragraphs of this article and/or cannot guarantee this, the customer is an immediately due and payable fine of € 10,000. owed to Blow Up per violation and € 5,000 for each day that the violation has continued and continues without prejudice to Blow Up’s right to of the customer, in addition, fulfillment and/or compensation of to claim the damage suffered or yet to be suffered.

 

Article 4 – Other obligations of the customer

  1. The customer is obliged at all times to follow any instructions from Blow Up or its staff or third parties engaged by Blow Up. There will be one (1) warning when not following an instruction. In the case of the second (2nd) violation, access will be refused, without refund of the purchase price, due to the strict security regulations.
  1. The customer is obliged, if requested, to cooperate with searches and/or baggage/bag checks when visiting the event.
  2. The customer must be in possession of a valid and undamaged (digital) admission ticket, both before the start and during the event, as long as he is at the place where the event is being held. held is located. He is obliged to show his admission ticket at the request of the operator of the place where the event is held, the staff and other authorized persons.
  1. The customer is obliged to identify himself on first request, both during the visit to the event and when ordering the admission ticket, to enable Blow Up, among other things, to comply with its legal obligations in the context of events, including the obligation of not supplying alcohol to persons with an age below the statutory limit
  2. It is prohibited to bring bags and backpacks and all other forms of personal luggage to the place where the event is taking place. These must be stored in the designated and offered lockers, which can be booked at an additional cost. The camping areas are exempted from the foregoing during events.
  3. It is prohibited to take (professional) photo, film and other recording equipment to the place where the event takes place. With the exception of a smartphone solely for personal use (posts on your own private social media are allowed). Blow Up is entitled to take such equipment into custody in the event of violation of the provisions of this article.
    If Blow Up takes such equipment into custody for the duration of the event, it accepts no liability whatsoever for the duration of the event
  4. It is prohibited to take along or consume/use glassware, plastic bottles, cans, fireworks, (fire) weapons and/or dangerous objects and/or alcoholic beverages and/or drugs, nitrous oxide and/or other narcotics during a visit to or the place where the event takes place. If Blow Up takes such objects into custody for the duration of the event, it does not accept any liability in this regard. Items prohibited by law will be confiscated and will not be returned.
  5. If the customer is suspected or demonstrably under the influence of alcohol, medication and/or drugs and other intoxicating or mind-altering and/or narcotics before, during or after entering the place where the event takes place, admission will be granted without refund (further ) are refused due to strict safety regulations.
  6. Professional registration of the event in any form whatsoever, including photographing, filming and making (other) sound and/or image recordings, is prohibited, as is reprinting and/or copying from the program (booklet), posters and other printed matter. All such records will be confiscated and destroyed without further ado.
  7. If, after entering the place where the event takes place, the customer leaves this place, the admission ticket loses its 
  1. The customer is obliged to comply with the regulations (including house rules) and/or instructions of Blow Up, the operators  of the place where the event is held, the  order personnel (security), the fire brigade and other  authorized persons. At Blow Up and its operators or partners there is a general smoking ban in force both inside and outside on the event site, this smoking ban monitors all forms of (including electronic) smoking products. The customer can smoke in the designated and furnished places.
  1. Blow Up uses a recommended age of at least 16 years for independent visits (ie without the supervision of an adult) to events. We advise younger visitors to be accompanied by an adult. Blow Up reserves the right to specific events to have a mandatory minimum age, this will be clearly communicated in advance. Blow up is at all times for 4 years and older.

Article 5 – Rights of Blow Up

  1. In case of violation by the customer of (one or more of) the provisions as mentioned in the General Terms and Conditions, Blow Up is entitled to invalidate the admission ticket or to refuse the customer (further) access to the event without the customer being entitled to a refund of the amount he has paid to Blow Up for the admission ticket (including service costs), whether or not via a (advance) sales address. Holders of invalidated admission tickets are not entitled to a refund or compensation in any other way. Also, Blow Up of every criminal finding report to the police and deny the customer access to blow up events and partner events for at least 5 years. The customer’s account is closed and placed on an internal incident list.
  1. Blow Up reserves the right to deny the customer (further) access to the event or to remove it from the place where the event takes place if Blow Up deems this reasonably necessary to maintain peace and quiet.
  2. Blow Up reserves the right to refuse or block the customer if the customer expresses himself unfairly and/or threatens or misbehaves against (customer service) employees in word and writing, both via e-mail and live chat and via the contact form and the Social media channels and any other form of communication. Blow Up will report serious threats.
  3. Blow Up reserves the right to include the customer in an internal incident register (“blacklist”) and to deny access for 5 years, which also applies to other events of Blow Up Extreme/NiDo.
  4. If it is plausible that the admission ticket has been falsified, Blow Up is entitled to refuse the holder of this admission ticket (further) access to the event, without the customer or this holder being able to claim any damage caused by this.
  5. Blow Up and the artists engaged by it or designated partners are entitled to make an image and/or sound recording of the event and to use and publish these images in the broadest sense of the word for, among other things, promotional purposes for themselves or for the benefit of their partners or sponsors. Persons appearing in the recordings cannot claim any compensation. The customer declares that he is aware of and agrees with the foregoing and already now waives the right to oppose the use of his portrait/likeness
  6. Blow Up is allowed to take additional (safety) measures per event. Blow Up will announce and communicate the implementation of such measures to the customer in a timely manner, for example by sending a mailing and/or posting a message on the website of the location. It is ultimately the customer’s responsibility to become aware of such additional measures
  1. To protect the customer and his safety and property, there is (live) camera surveillance which is stored minimum 72 hours and maximum 24 months on and around the site, on site and any additional areas such as parking garages and smoking areas of Blow Up Extreme and its partners or designated parties. These images can be requested by security services and/or competent authorities shared can be viewed and/or watched live and handed over where necessary.

Article 6 – Force majeure

  1. In the event of force majeure in the broadest sense of the word, including illness and/or cancellation of the artist(s), strikes, fire, bad weather conditions, epidemics, pandemics et cetera, Blow Up has the right without further notice of ( substantive) reason to postpone the event to a later date or to cancel the event
  2. If the event is canceled by Blow Up as a result of or in connection with force majeure before it has started, Blow Up will only be obliged to refund the customer the fee stated on the admission ticket, or in the absence thereof, the fee (in principle excluding service costs) which the customer has paid via the official (advance) sales address as referred to in Article 1. If an event has to be canceled as a result of or in connection with force majeure after it has started, Blow Up will only be obliged to refund a part of the fee to be determined by it, which is stated on the admission ticket, or, in the absence thereof, the compensation (excluding service costs) which the customer has paid via the official (advance) sales address as referred to in Article 1.1. Refunds will only be made within twelve weeks after the canceled date at a (pre-)sales address, after the customer has handed over to this (pre-)sales address a valid and undamaged admission ticket for the (cancelled) event. In such a case, the (pre-)sales address decides on the refund of service costs. Other damage (including travel and accommodation costs) will not be reimbursed. Nor can the customer claim (replacement) access to another event.
  3. If the event is due to force majeure or in connection is shifted by Blow Up to another date due to force majeure, the admission ticket remains valid for the new date on which the event will take place. For this, an email with a rebook code will be sent which entitles you to the same type of ticket. If the customer has redeemed this rebook code, any right to a refund lapses, regardless of what is discussed before or after via customer service. If the customer is unable or unwilling to visit the event on the new date, he is entitled to hand in his admission ticket to a (advance) sales address against a refund of the fee stated on the admission ticket, or in the absence thereof the fee (in principle excluding service costs) which the customer has paid via the official (advance) sales address as referred to in Article 1.1. This refund will only take place if the customer submits a valid and undamaged admission ticket to the (pre)sales address in time consults. If the event has been moved to a later date, the customer cannot claim a refund of the aforementioned compensation if he has not handed in the relevant admission ticket to the (advance) sales address within two weeks after the rescheduled date on which the event takes place. If the event has been moved to an earlier date than stated on the admission ticket, the customer’s right to a refund of the fee lapses if he does not hand in his admission ticket within two weeks after the (old) date as stated on the admission ticket to a (for ) sales address. In such a case, the (pre-)sales address decides on the refund of service costs. Other damage (including travel and accommodation costs) will not be reimbursed. Nor can the customer claim (replacement) access to another event. Blow Up responds to questions and responses or refund requests within 14 days of receipt of the request.

Article 7 – Liability Blow Up

  1. Blow Up is basically not liable for (direct) damage suffered by the customer and which directly and exclusively as a result of any Blow Up attributable shortcoming. In a exceptional coincidence can blow up liable be made for compensation. For reimbursement only damage for which Blow Up is insured and which is reimbursed by the insurer is eligible. Not eligible for reimbursement:
    a). Personal injury or personal injury;
    b). Consequential damage;
    c). Immaterial damage;
    d). Damage caused by intent or willful recklessness on the part of Blow Up’s auxiliary persons.
  1. Entering the place where the event takes place and attending the event, including entering the inflatables, obstacle courses, obstacle course and any other affiliated attraction during a Blow Up event, is done by the customer at the customer’s own risk, in the sense that Blow Up does not accept any liability for damage caused by said entering or attending, such as (injury) damage and/or consequential damage      from/to the customer or to/from their property, hearing, sight    and  other physical disorders. Blow Up uses when live      events an average noise level of maximum 103 dB (A). Blow Up is never     liable for loss of property belonging to    customers. Customer indemnifies    Blow Up for any liability as described in article 7.2
  1. Blow Up will strive to ensure that the program is carried out as much as possible according to the announced timetable. However, it is not liable for deviations therein and for any damage that may arise as a result for the customer and/or third parties. Starting times as stated on admission tickets are subject to change. The customer is obliged to regularly check (via the website or other communication channels of Blow Up) whether the starting time remains unchanged
  2. Furthermore, Blow Up is not liable for the content and the manner in which the program of the event is carried out, expressly including the length of the program. Blow Up is also not liable for changes in the program of festivals, performances and events.
  3. Blow Up is not liable for damage to the customer caused by loss or damage to the product

Article 8 – Personal data

  1. Blow Up processes personal data of customers and visitors to its websites in accordance with its privacy statement and in accordance with the General Data Protection Regulation and the Implementation Act of the General Data Protection Regulation. The aforementioned privacy statement is available at http://www.Blowupextreme.com/privacy

 

Article 9 – Final provisions

  1. Blow Up is entitled to unilaterally change the General Terms and Conditions. In that case, Blow Up will inform the customer of the changes in a timely manner. If the customer is a natural person who does not act in the exercise of a profession or business, and the change results in the customer being provided with a performance that differs substantially from the original performance, this customer has the right to dissolve the agreement. as of the date that the amended terms and conditions come into effect
  2. Dutch law applies to the General Terms and Conditions and to every agreement that exists between the customer and Blow Up
  3. All disputes that may arise as a result of the agreement between Blow Up and the customer or any agreement that may result therefrom, will be settled exclusively by the competent judge of the court of West Brabant-Zeeland, location Breda.
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